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Frequently Asked Questions:


1. Do you offer free shipping?
A: “Yes, we offer free shipping of orders amounting to P10,000.00 and above within Metro Manila only. For deliveries outside Metro Manila, shipping fee may apply.”

2. How much is the shipping fee?
A: The shipping fee depends on the size and number of purchased products. It will be calculated and provided according to the product’s weight and dimensions as well as the customer’s delivery location and courier choice. For more information, please contact us.

3. What is your supported payment method?
A: We accept all major credit cards, PayPal, and bank transfers.

4. How long will it take for my order to arrive?
A: It could take from three (3) to seven (7) working days.

5. Do you deliver on weekends? How about on holidays?
A: Yes, but only on Saturdays. No, we don’t deliver during holidays.

6. Why was the on-stock item I chose became out of stock during checkout?
A: All items being sold are on a “first come, first served” basis. It is possible that other customers were able to check out before you, causing your items to be out of stock upon the submission of your order.

7. Do you provide warranty for the all the items offered?
A: Yes, we provide one (1) year warranty against manufacturing defects. Anything beyond that will not be covered. (Such as wear and tear, color variation, improper or unauthorized repair, altered or modified products, etc.) Please make sure to check your item’s parts once you receive it.

ABOUT
Watervacuumcleaner.ph provides neat and clean solutions to your vacuuming needs. We offer Thomas AQUA+ and multifunction vacuum cleaners that make your household chores easier and faster. They let you wipe, spray, and purify air simultaneously – all without dust bags. Featuring fully developed technology and multi-faceted deployment possibilities, these devices turn into indispensable assistants.
LOCATIONS
Quezon City
157 Sgt. E.Rivera St. Quezon City. (02)362-1111

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